Here at Peoria Subaru we pride ourselves on our customer service. As a family owned and operated dealership, we understand that our customers are the foundation of our business and we make every effort to treat our customers the way we would want our friends and family to be treated.
Matthew Folger
May 2020, just traded in for another lease and once again great service and customer care. Had Bob Shotwell again and he along with sales manager Anthony B really went above and beyond to get me what I needed. You guys really know how to take care of your customers and that is why I have become a 5 time repeat customer with you.
Wally Ray
I highly recommend Peoria Subaru, working with Bob Shotwell, was everything a car buying experience should be. To all those involved with my purchase, Thank You !
Kacy S
They replaced my dead, leaky battery while still under warranty. They were pretty fast, considering I didn't have an appointment(2.5 hours). It is a very busy place, lots of cars being sold.
Edit: As a testament to their service, (1 Year later) I went back and I bought my new car from Bob Shotwell, he did an excellent job and was able to get me in a car I wanted and that fit my budget. He worked hard, answering all my questions, listened to me and really heard what I was saying and asking. THANK YOU, BOB!!
Mike Gilbert
Came in w/ my Sister in Law to get her out out of her lease and Bob and his Sales Mgr Darrek were true professionals. Found her a great deal on a New vehicle. They were patient with her many questions and helped find the perfect car for her budget. The Finance Dept went over the GAP & Extended Service Plan and found away to still keep her on budget. I appreciate the hard work and know she'll be happy for years to come and come back for Service
Ana Prokopenko
Spencer - thank you! I've been shopping for a car for about 2 months and came across all types of people. Coming by Subaru turned an exhausting search into something exciting. The deal went great and I love my car. I couldn't have asked for a better guy to turn over my money to.
Doc Kovacs
We were notified of a voluntary recall. Service scheduled and performed efficiently. CORY was thorough and so very helpful, going above and beyond the usual. Impressive.
Jack McBride
Bob Shotwell was outstanding! Working with him was a pleasure! Great team at Peoria Subaru, definitely recommend without any reservations!
Sharon Jewell
We purchased a new Forester yesterday and would like to thank the entire team at Peoria Subaru for making this as pleasant of an experience as possible. Tyler Winters was wonderful to work with, he was very nice and extremely knowledgeable. The finance team was great too. I would highly recommend checking out Peoria Subaru if you are in the market to buy a vehicle.
Colton Carberry
Just leased a 2020 Subaru Forester. Shopped around several different dealerships for a few weeks before making a decision and MEGAN N. was by far the best and most helpful person I dealt with. Stefan is a homie too lol.
Frank Hulett
The team at Peoria Subaru made our dream come true! We initially came in to look at a used vehicle, it was a great price and very clean. We ultimately passed on it as we really wanted a bigger vehicle with a 3rd row, but the Ascent was way out of our price range - or so we thought... After talking with Mike, he informed me of some great finance options with Subaru and the great discounts they were giving on the Ascent. We worked with Joey and Trey on the test drive and they educated us on the the features. Evan is Finance made the process quick and painless. Needless to say we got into a 2020 Subaru Ascent Limited and it has everything we could ever want. Peoria Subaru made it happen! Thanks team!
Barbara Johnson
Just purchased a new Outback. Am loving the car. Joey and Troy were great to work with. Highly recommend These guys and Peoria Subaru.
Rachael Johnson
My parents and I came here to buy a new car. We ended up getting a nicer model than we were expecting to since we were offered a good deal on it. We also got a great offer on our trade-in. Jamal worked with us throughout the whole process and made buying a car easy and quick. He was helpful and kind throughout the entire experience and was never pushy to get us to do anything. One of the best experiences I've had at a car dealership in recent years.
Karen
Great experience! Spencer Roe was great! Took me awhile to make a decision but he was very helpful and patient! We ended up buying 2 cars!!!
Nfazusa
Very pleased with Cory and the team of mechanics that take care of my Forester.
Jgclifton
This is the 2nd car we have bought here. These guys work hard to provide excellent pricing and truly superior customer service. Luigi did a fabulous job being pleasant and knowledgeable. He really knows his stuff and presented it in a way that did not intimidate us. He even said 2 or 3 times that he knew that this amount of information was over whelming and that he'd check back w us to answer questions and that we were encouraged to contact his. Truly superior.
Tyler ColtonÂ
Fantastic...Our whole experience was great! We went looking around at our options and had such a great experience at the Subaru dealership. We ended up coming back and making a purchase. Jason Furtado was friendly and welcoming, as well as a wealth of knowledge about the cars. Ask for him specifically and you won't be disappointed!! I know it's hard to believe 5 star ratings off of google, I get it, but truly we had a great experience and drove off in a fantastic car! 5 out of 5 stars is rarely due but this dealership has earned it!
Alexander Hill
Gordon R
Thanks for the excellent service from your dealership. Bob Shotwell provided a sterling purchasing experience.
SoobyDoo
I came to the store after seeing a listing on line. I was Greeted by Bob - he was great! He was extremely knowledgeable about all the Subaru's and a pleasure to be around. I would recommend him to everyone!
