Customer Reviews - What Our Customer Say About Us...

Here at Peoria Subaru we pride ourselves on our customer service. As a family owned and operated dealership, we understand that our customers are the foundation of our business and we make every effort to treat our customers the way we would want our friends and family to be treated.

Working with Arlene Reyes and Evan Robin was the best car purchasing experience I have ever had! There was no pressure, only friendly, thoughtful negotiations. Checking online, I noticed Peoria Subaru had the best rating among local Subaru dealers. Now, I understand why. Before taking my car home, Arlene went over every detail in the car and later if I had a question he patiently helped me. I haven't had to work with the service department yet, but I'm betting that it will provide the same high quality service.

It was an excellent experience!!! Best deal in the phoenix metropolitan area. Chris Donevski was my sales manager and he was beyond exceptional. Negotiations were very honest. Chris was very patient and understanding with my questions and concerns, that I had. I'm very satisfied with my purchase experience and I love my SUBARU OUTBACK! THANK YOU PEORIA SUBARU TEAM!!!!

Tyler Colton
Fantastic...Our whole experience was great! We went looking around at our options and had such a great experience at the Subaru dealership. We ended up coming back and making a purchase. Jason Furtado was friendly and welcoming, as well as a wealth of knowledge about the cars. Ask for him specifically and you won't be disappointed!! I know it's hard to believe 5 star ratings off of google, I get it, but truly we had a great experience and drove off in a fantastic car! 5 out of 5 stars is rarely due but this dealership has earned it!

Alexander Hill
I recently purchased a 2015 Subaru Forester from Peoria Subaru and the entire experience was excellent. Peoria was straight forward with their dealings with us. Extremely competitive in their pricing and in general made the entire purchasing process easy. Upon arriving at the dealership, we were quickly able to get through the paperwork and into our great, new car! We worked with Bob Shotwell, who led us through a very thorough overview of the vehicle and it's features. This was invaluable, as there was probably a dozen features that would have left me clueless. Bob was very warm and friendly, professional and quite entertaining. Thank you Peoria Subaru!

Herta Walsh
I love my new Outback form Peoria Subaru. There was a stain on the seat of my new car and when it could not be removed by cleaning the replaced the seat with a brand new one instead of trying to cover it up or hide it. Thank you Grant and the rest of you at Peoria Subaru for the great service.

Thanks for the excellent service from your dealership. Bob Shotwell provided a sterling purchasing experience.

I came to the store after seeing a listing on line. I was Greeted by Bob - he was great! He was extremely knowledgeable about all the Subaru's and a pleasure to be around. I would recommend him to everyone!

we 1st came in and Grant helped us look around and took us on our test drive in a new Impreza... He stuck out in our minds as we looked at many cars and delt with many other sales reps. We decided to come back and were sorry to see that Grant was not working that day but David more than took care of us and made my wife and i feel as comfortable as Grant did! Big thanks to the sales reps here!

David and wally were very very helpful I have never been in a dealership before and they were super nice and answered all my questions! They definitely put aside those dealership nightmares of car salesmen flocking to the first person they see! I'm really happy that I came here and it was a great first experience :)
Grant just sold me a 2012 Subaru Outback. WE LOVE IT! Everyone was great to work with. They were reasonable when negotiating the price and we're very happy with what we walked away with. They didn't try to pressure us, but worked very hard to find us the car that was what we wanted and needed. I'd recommend them to friends and family!
We just bought a Subaru today from Peoria Suburu and our salesmen, Grant was super helpful without being pushy or overbearing. We were very happy with our service here and would absolutely recommend them to our friends!
I purchased a 2012 Subaru Wrx from Bob Shotwell at Peoria Subaru. The transaction went very smoothly and they gave me enough for my trade, which I was concerned about. Troy & Trevor were both very informative as well and I would recommend this dealership to family and friends.
I recently purchased a 2012 Subaru Forester from Bob Shotwell. The process went very quick and I would highly recommend this dealership.

im Britton

The people at Peoria Subaru were fabulous.....from Megan who answers the phones, Grant - my sales professional who walks on water, Trevor - the sales director - who was great, and Evan - the finance person, ....they were all above excellent. They were very professional and friendly, low pressure, high quality people, and I will recommend them all by name to my friends.
March 28, 2012 Shopping at Subaru Peoria was a great experience. Patient explanations of my many questions were given in a professional, knowledgeable manner. As an older shopper, I particularly appreciated the kind help regarding my need to understand the many electronic features of my new car. It was exactly what I have come to expect from my several past purchases of Subarus. Special thanks to Grant and Evan.
Awesome service. We were able to get exactly what we wanted. Would recommend this dealership to my friends and family. Ask for David Lutke

No hassle buying experience. David was honest and wonderful to work with. After scouring the Valley for used vehicles, this was by far the BEST experience! My wife and I would highly recommend Peoria Subaru to potential customers.

Response from the owner
Had a great experience with Peoria Subaru! My wife and I purchased a 2012 Subaru Outback from Bob Shotwell. We are looking forward to taking it up North! Our experience was very relaxing and Bob was not pushy at all. He was very thorough on the product and took the time to show us all the features and answer any questions we had! I would recommend him and Peoria Subaru to everyone looking for a Subaru!!

Response from the owner
I purchased a 2012 Subaru Forester from Bob Shotwell at Peoria Subaru. I had a great experience with everyone that I worked with along the way. If you are looking for a laid back, easy transaction, Peoria Subaru is the place to go! See Bob!

Response from the owner
Peoria Subaru did a great job at finding me a car that fit my needs and expectations. Bob Shotwell was very informative and explained the vehicle very well. I would definitely recommend Peoria Subaru and Bob Shotwell to my friends and family!

Response from the owner
We purchased a 2012 Subaru Impreza from David Lutke at Peoria Subaru. He was very informative and went over the vehicle very well. I would highly recommend Peoria Subaru to anyone looking for a Subaru! Thank you again for making this a non stressful transaction.

Response from the owner
Peoria Subaru gave me great trade -in value and no hassle sales. Easy going & good priced car!

Response from the owner
We had a great salesman, Grant LeBar, who worked hard for us. He wasn't pushy like a lot of salesmen, he actually knows what he is talking about. The manager, Trevor, was also great to work with! If you need a Subaru, Grant is the guy to see!

Response from the owner
Excellent Service! I Just bought my 2012 Subaru Forester from Bob Shotwell. He was very nice to work with, and he knew his product very well. He is not your typical sales person and I was very happy that I got to work with him. I even commented on how I liked his hair and how it made him look welcoming. I will highly recommend Peoria Subaru & Bob Shotwell.

Response from the owner
I recently bought a Subaru Forester at this dealership. I did a lot of research on this auto. So far it is everything it claims to be and then some! I especially want to thank sales representative Bob Shotwell. His knowledge and expertise of the Subaru made my buying experience very easy and stress free. He was also very patient in answering all of my questions. Thanks again. I love my car!

Response from the owner
SUPER SERVICE....DAVID LUTKE was wonderful to work with. Consistently courteous and knowledgeable. A joy to do business with. No pressure...just a great guy, We are happy Subaru owners and appreciate good service . If you are looking to become a member of the Subaru David.

Great experience! We ordered our new Forester from Peoria Subaru, they made us a great deal, and were easy to work with. David Lutke was excellent to work with. I highly recommend them.
Response from the owner
I just bought Subaru Forester from Grant & Sue. Very nice experience, very competent people and friendly service. Evan in finance was very thorough and answered all my questions before I even had to ask. The friendliness from this dealership, including Chrysler Jeep is really different than the dealerships from Michigan.

Response from the owner
We have had a very nice experience with Bob Shotwell and the Subaru dealership in Peoria. Bob is considerate person, not your usual hyperactive pushy salesperson.

Response from the owner
Quick And Easy. My husband and I bought our new Subaru Forester from Bob today. It was a very simple transaction. Nick in finance was great too and Trevor our sales manager. We would recommend our friends and family to Peoria Subaru.

Response from the owner
I bought my 2012 Subaru Forester from Bob Shotwell. It was probably the best buying experience I have ever had. I was not rushed and Bob took the time to show me all the features on the vehicle and allowed me to test drive twice, to make sure I was comfortable with the way it drove. The finance process went very smooth and Troy was very thorough with all the warranty plans offered. I would definitely recommend this dealership to my friends and family. I felt like I was given a really great deal and will only buy cars from this dealership in the future! Thank you Peoria Subaru.

Response from the owner
Nice guys, but not good service. Took way to long to do a simple service (days), screwed it up the first time. They didn't give me much hassle about redoing it. Took a few days to get parts in, then they didn't do it right the next time. I ended up redoing it myself. But they were very nice about everything.

Response from the owner
Bob and David were great and made the experience very pleasant and easy. They had my car ready before I arrived and the whole process was quicker then I expected. Will recommended them and Peoria Subaru to everyone that will listen.

Response from the owner
We had a great salesman, Grant LeBar, who worked hard for us. He wasn't pushy like a lot of salesmen, he actually knows what he's talking about. The manager, Trevor, was also great to work with! If you need a Subaru or a Jeep, Grant is your man!

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